At Kiaoa, we believe every angler deserves more than just great gear — they deserve great support.

Our customer service team is here to ensure your experience with Kiaoa is as smooth and reliable as the equipment we design.

Whether you have a question about your order, need help choosing the right product, or require assistance with maintenance or warranty, we’re ready to help.
From the moment you place your order to the first cast and beyond, our goal is to make sure you’re completely satisfied.

We’re here to help you with:

• Order tracking and shipping inquiries
• Product information and recommendations
• Returns, exchanges, and warranty support
• Technical assistance and care tips

Contact Us Anytime
📧 Email: [support@kiaoa.com](mailto:support@kiaoa.com)
🕒 Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)

Your passion for fishing drives us to keep improving — and your feedback helps shape the next generation of Kiaoa gear.
Thank you for being part of our journey.